A serviceability gap has no date on it
The fleet sits below its own published serviceability target.
Both routes back to service run through whoever already holds the contract.
The Department of National Defence publishes serviceability by fleet type, against targets it set itself.
A fleet under its target is a published number, and a number carries no date for closing the gap.
The following year's results carry the same fleet again.
The two routes back were built for other purposes
The two routesWhen a part on a fleet already in service becomes unsupportable, there are two ways back to full serviceability.
The contractor holding support for the whole platform, working the problem through the supplier base it already has.
The procurement system, built to move a capital acquisition through its approval phases.
Neither is a failure, and each does the job it was designed to do.
Support was consolidated under one accountable entity on purpose, and a phased acquisition is how a country buys a platform.
Neither was designed to surface a company that has never held a defence contract.
ConvergX has no standing in any of this
The boundaryConvergX holds no contract, no accreditation and no role in a departmental process.
It does not qualify a source, does not carry a sustainment scope, and does not sit anywhere in a contracting authority's file.
Every route above stays exactly where it is, run by the people who run it now.
ConvergX finds the company that has solved this class of problem somewhere else, asks whether it could hold your requirement, and brokers the introduction.
An introduction is not a procurement step and is not evidence for one.
The same job is ordinary work somewhere else
Another sectorQualifying a source that did not make the original part, on a safety-critical item, at distance, is routine in mining and energy.
The replacement has to hold form, fit and function, and the company has to be judged before the part goes on rather than after.
The companies that do that work are not in the defence industrial base, and they have never answered a request for information.
A request for information built to reach defence suppliers does not extend to companies outside that base.
The company that could close the gap has never held a defence contract.
If that is your company, ConvergX asks what you have actually qualified and who accepted it, before a problem holder sees your name.